Glenn Bristol
Articles
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How do I remove users from my SmartDeploy account?
Go to www.smartdeploy.com, click Sign in in the upper-right corner, and log in (if necessary). In the left pane under Current Users, click the account that you want to remove. In the User Details ...
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How do I add more users to my SmartDeploy account?
Confirm that your new user completed the new user account registration process: How do I join an existing SmartDeploy account? Go to www.smartdeploy.com, click Sign in in the upper-right corner, a...
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Create WDS Media
For a detailed walkthrough of how to integrate SmartDeploy with Windows Deployment Services (WDS), please see our article for Integrating SmartDeploy with Windows Deployment Services. Create WDS...
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SmartDeploy Terminology
This glossary contains a list of terms and definitions used in SmartDeploy's documentation and by our Support Team. If you have any questions about the precise meaning of a term, you can refer to t...
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SmartDeploy boot media revocations for Secure Boot changes associated with CVE-2023-24932 and Microsoft KB5025885
On May 9th, 2023, Microsoft began a phased mitigation process for the vulnerability designated CVE-2023-24932, a publicly disclosed Secure Boot bypass vulnerability leveraged by the BlackLotus UEFI...
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When do I need to re-create my SmartDeploy media?
SmartDeploy media includes any USB boot drives, ISOs, WDS boot media on your Windows Deployment Services (WDS) server, and Deployment Packages that were created by using the SmartDeploy Console use...
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Collect Logs
When troubleshooting SmartDeploy issues, you may be asked to collect logs by the Support Team. This feature of SmartDeploy will make copies of various files, relating to SmartDeploy specifically, a...
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Request a New Platform Pack
Requesting the creation of a new Platform Pack is considered a support request and is subject to the terms of your support agreement. Platform Pack creation fees are based on the computer model and...
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How to upgrade SmartDeploy from V2 to V3
SmartDeploy V2 reached End-of-Life on July 31, 2022. We recommend upgrading to V3 as soon as possible, as the V2 console may stop working at any time.First: Before you install V3, get the latest ve...
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Best Practices to Create Your Reference Virtual Machines
SmartDeploy provides an optional Build Wizard which you can use to create your first VM. This wizard can create a blank virtual hard disk and a set of VM configuration files for certain supported p...