SmartDeploy Help Center
Submit a request

Submit a request

Aim to include as much information and detail in your request as possible to reduce delays between replies

What can we help you with today?

Your email address

SmartDeploy account username(optional)

If your organization's SmartDeploy account administrator is someone besides yourself, please enter that person's email address here.

Subject

Type

Please select the ticket type.

Manufacturer and Model

Please enter the manufacturer and model for the computer for which you are requesting a Platform Pack. You will need to run our hardware script on a unit of this specific model and submit a WMI.TXT file in the Attachments field below (you will receive an email with further instructions when you click Submit).

New Platform Pack or Update to an existing Platform Pack

Please note: a request for a Platform Pack for a previously unsupported OS is a New Platform Pack.

Operating system(s) and processor architecture (x86/x64) that you need to support with this Platform Pack:

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Attachments(optional)

Add file or drop files here