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Glenn Bristol

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  • What is an Answer File?

    Answer files are XML files that you can use to automate deployments, so your technicians won’t have to manually click through the Deploy Wizard for each device at deployment time. Any setting that ...

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  • What is an Application Pack?

    An Application Pack is a file that contains all the information that is needed to install individual software applications, execute scripts, and do other tasks automatically on SmartDeploy client d...

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  • What is a Platform Pack?

    A Platform Pack is a compressed, single-instance stored file that contains device drivers and other platform-specific software for a specific make, model, and operating system of a target device. P...

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  • Best Practices to Create Your Reference Virtual Machines

    SmartDeploy provides an optional Build Wizard which you can use to create your first VM. This wizard can create a blank virtual hard disk and a set of VM configuration files for certain supported p...

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  • Create a SmartDeploy Client Installation Package

    The SmartDeploy Client is a lightweight agent that can be installed manually or as part of deployment. This article describes how to create an MSI package for installing the client manually or by u...

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  • About SmartDeploy

    SmartDeploy is an endpoint management software service that simplifies and accelerates Windows OS and application deployment across any PC. IT professionals choose SmartDeploy for ease-of-use, stra...

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  • Step 1: Configure Your Workstation

    Review the SmartDeploy System Requirements  Please review the System Requirements article in our User's Guide, which covers the required permissions and ports and other recommendations for SmartDep...

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  • Distribution points

    With the introduction of the SmartDeploy web console, SmartDeploy supports distribution points, which are local or cloud locations where admins can store deployment assets such as images and Platfo...

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  • Can I extend or add deployments to my trial?

    Yes! Simply contact your account manager to discuss your evaluation and trial details. If needed, they can add more days, deployments, or Platform Pack downloads to your account. You can email your...

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  • Domain Join Failure

    If you attempt to join a computer to an AD domain during reimaging (by specifying the domain in an Answer File), or via the Join a Domain command in Computer Management, and the computer does not s...

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