Glenn Bristol
Articles
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Why doesn't my License Report match the number of computers in Computer Management?
You can sign into SmartDeploy.com and download a license report, which is a CSV file containing a list of all computers that have consumed a SmartDeploy license attached to your account.In the Comp...
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What Windows services does SmartDeploy install?
If you open the Windows Services console on a computer that has interacted with SmartDeploy, you may see any of the following services installed:SmartDeployThis service is installed as a part of a ...
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Why does a computer in the SmartDeploy License Report have the wrong computer name?
Prior to SmartDeploy version 3.0.1020, the assigned name of a licensed computer was collected at one time only: right at the end of the reimaging process. Whatever computer name existed at this tim...
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Is SmartDeploy affected by the Log4j vulnerability?
No. SmartDeploy does not use any of the affected components (including Apache or Java) in the client, console, or any of our online components, and we do not believe the Log4j vulnerability (CVE-20...
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When do I need to re-create my SmartDeploy media?
SmartDeploy media includes any USB boot drives, ISOs, WDS boot media on your Windows Deployment Services (WDS) server, and Deployment Packages that were created by using the SmartDeploy Console use...
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How do cloud clients connect to the console?
SmartDeploy supports two ways for clients to communicate with the SmartDeploy Console Service: Local-first (default): the client tries the console over the local network first, then fails over to c...
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How do I connect my console to another SmartDeploy console host?
When you install the SmartDeploy client onto an endpoint, the installer will contain the API Service URI for the specific SmartDeploy console where it will appear in Computer Management, and those ...
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How do I create an Application Pack for Adobe Reader?
Creating an Application Pack for Adobe Acrobat Reader requires a specific distribution package that you can download here: https://get.adobe.com/reader/enterprise/Complete the form, and save the in...
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Can my Reference VM have Snapshots?
You can indeed maintain Snapshots of your Reference VM, however this will require you to use the Warm Capture method for capturing your images. This involves creating a basic SmartDeploy ISO to mou...
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How can I check whether a client with a Local connection is able to communicate with the SmartDeploy Console?
Starting in SmartDeploy V3, you can easily check the health of the connection to the SmartDeploy console from an endpoint with the SmartDeploy Client installed. This test is intended to verify the ...