Glenn Bristol
Articles
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Is SmartDeploy affected by the Log4j vulnerability?
No. SmartDeploy does not use any of the affected components (including Apache or Java) in the client, console, or any of our online components, and we do not believe the Log4j vulnerability (CVE-20...
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When do I need to re-create my SmartDeploy media?
SmartDeploy media includes any USB boot drives, ISOs, WDS boot media on your Windows Deployment Services (WDS) server, and Deployment Packages that were created by using the SmartDeploy Console use...
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How do cloud clients connect to the console?
When the SmartDeploy client service starts, it will attempt to reach the SmartDeploy console service on the host that is specified in the answer file or client installation package using an https r...
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How do I connect my console to another SmartDeploy console host?
When you install the SmartDeploy client onto an endpoint, the installer will contain the API Service URI for the specific SmartDeploy console where it will appear in Computer Management, and those ...
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How do I create an Application Pack for Adobe Reader?
Creating an Application Pack for Adobe Acrobat Reader requires a specific distribution package that you can download here: https://get.adobe.com/reader/enterprise/Complete the form, and save the in...
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Can my Reference VM have Snapshots?
You can indeed maintain Snapshots of your Reference VM, however this will require you to use the Warm Capture method for capturing your images. This involves creating a basic SmartDeploy ISO to mou...
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How can I check whether a client with a Local connection is able to communicate with the SmartDeploy Console?
Starting in SmartDeploy V3, you can easily check the health of the connection to the SmartDeploy console from an endpoint with the SmartDeploy Client installed. This test is intended to verify the ...
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How do I remove users from my SmartDeploy account?
Go to www.smartdeploy.com, click Sign in in the upper-right corner, and log in (if necessary). In the left pane under Current Users, click the account that you want to remove. In the User Details ...
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How do I join an existing SmartDeploy account?
Go to www.smartdeploy.com, and click Sign in in the upper-right corner. Click Don’t have an account? Create one or go directly to https://register.smartdeploy.com. Enter your first and last name a...
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How do I add more users to my SmartDeploy account?
Confirm that your new user completed the new user account registration process: How do I join an existing SmartDeploy account? Go to www.smartdeploy.com, click Sign in in the upper-right corner, a...