Client Installation - During Deployment

To include the SmartDeploy Client installation as part of deployment, configure the client option in the advanced settings of the Answer File Wizard. These steps detail the client settings specifically. If you want more information about the answer file or a detailed walkthrough of the Answer File Wizard, please see the Answer Files section of the User's Guide. 

 

 

This article contains screenshots of the SmartDeploy Web Console (click here for more info). 

The actions described can also be performed in the desktop console.

 

Configure the Client Option in the Advanced Settings of the Answer File Wizard

  1. From the Answer Files page, click Actions , and then click Create.
    NoteAlternately, select an existing answer file, and then click Edit
  2. On the Welcome page, click Next, and step through the Answer File Wizard until you reach the Install Client page.
    Note: We recommended that you configure all answer files to install the SmartDeploy Client. This will allow you to perform additional deployments to clients over the network/cloud via the SmartDeploy Console.


  3. On the Welcome page, click Next, and step through and complete the Answer File Wizard until you reach the Install Client page.
  4. Check the box for Install SmartDeploy Client and then provide the hostname of your SmartDeploy console host.
    Note: It is recommended to use the non-fqdn hostname. If you intend to perform cloud deployments, this hostname does not have to be externally accessible by clients on outside networks/internet.
  5. Optional: You can check the box for Cloud Only Connection to force clients to use the Cloud to connect to your console, regardless of being on the same local network, or connected to the network via VPN.
  6. Continue through the Answer File wizard and save your Answer File.
    Note: If you make changes to an existing answer file, re-create your boot media by using the updated answer file so that the changes are applied to deployments. 

Important: The SmartDeploy Client should not be installed on your reference VM. Instead, use the Answer File to install the client automatically on each individual endpoint during deployment.

Troubleshooting Client Installation

If the SmartDeploy Client is not installing during OS deployment, verify that:

  • The "Install SmartDeploy Client" option is checked in your Answer File
  • Check Application Event Viewer log for errors regarding the "Smartdeploy Client" msi. Searching "Smartdeploy" usually will show results about the msi events.

If issues persist, contact SmartDeploy support with detailed logs for further investigation.

 

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