Step 5: Update a Driver

Follow these steps to deploy a Platform Pack over the network from the SmartDeploy Console.

Note: It's possible that a driver update may initiate a restart of the target device, with or without a prompt to the user. It's important to communicate to your end users that you intend to update drivers if it's possible that they'll be using the target device. 

Start the Web Console-Initiated Driver Deployment

1. In the Computer Management workspace of the SmartDeploy Web Console, go to All Computers.

2. Select the client(s) you want to deploy to, click the Actions button, then under the Deploy section choose Drivers.

   Note: You can use Shift to select multiple clients. 

   Note: Clients that appear in the Computer Management workspace in gray or faded text indicate that the device is off or there's another issue preventing a full connection between the console host and client. Deployments won't work when clients are in this state. Please see the Advanced Configuration and Troubleshooting section for more information.

3. In the Deploy Drivers window, select the Platform Pack that you want to install. Review the details and adjust any optional settings as needed. Once done, click Deploy.

   Note: (Optional) If you want to allow the end user to delay installation if needed, click the Allow User To Defer Deployment check box.

   Note: (Optional) If you want the installation to occur at a specific time, click the Schedule Deployment check box, and then specify a date and time.

4. When the deployment starts, an arrow icon is displayed next to the client(s). 

Start the Desktop Console-Initiated Driver Deployment

1. In the Computer Management workspace of the SmartDeploy Desktop Console, go to All Computers and select one or more computers that you want to deploy your driver to. If a downloaded Platform Pack is a newer version than the one that a device was last deployed with, an icon is displayed next to the device to indicate that updated drivers are available.
   Note: Clients that appear in the Computer Management workspace in gray or faded text indicate that the device is off or there's another issue preventing a full connection between the console host and client. Deployments won't work when clients are in this state. Please see the Advanced Configuration and Troubleshooting section for more information.

2. Click to select the client(s) you want to deploy to, and then click Drivers. If an update is available, the message Update Driver will be displayed when hovering over the Drivers button.

   

3. Select Local Network or Cloud Network for the source of the Platform Pack and then hit Next.
   

4. Toggle the drop-down menu and select the Platform Pack that matches your device model.

   Optional: If you want to allow the user of the targeted device to delay the driver update, click the Allow User To Defer Driver Update check box. Also, if you want the update to occur at a specific time, click the Schedule Deployment check box, and then select a date and time.

   

   
    

5. Specify the credentials with access to the location of your Platform Pack files and then click Finish.
   
6. Click OK to confirm the driver update.
   
7. When the driver update starts, the icon next to the computer will change.